Legal
Terms of service
Last updated April 2026
1. Acceptance
By accessing or using FleetMark ("the Service"), you agree to these terms. If you are using the Service on behalf of an organisation, you confirm you have authority to bind that organisation. If you do not agree, do not use the Service.
2. The Service
FleetMark is a web-based platform for UK fleet operators, hire companies, and leasing firms. The Service includes DVLA vehicle lookup, walkaround checklists, damage diagrams, photo capture, driver signatures, GPS stamping, and branded PDF record generation.
FleetMark is delivered as a progressive web application. No native app download is required.
3. Accounts
You must register with a valid email. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately of any unauthorised use.
Organisation administrators can invite team members. Administrators are responsible for managing access within their organisation.
4. Acceptable use
You agree to use the Service only for its intended purpose, and to:
- Provide accurate vehicle and record data.
- Not attempt to access another organisation's data.
- Not reverse-engineer, copy, or redistribute the platform.
- Not use the Service for any unlawful purpose.
- Not interfere with or disrupt the Service or its infrastructure.
5. Intellectual property
The FleetMark platform — design, code, diagrams, and branding — belongs to FleetMark. You may not copy, modify, or redistribute any part of it without written permission.
You retain full ownership of your data: records, photos, and anything you submit through the Service.
6. Data and records
Your record data belongs to you. We store it securely to run the Service. Submitted records are sealed on submission — locked so they can't be edited or backdated — to maintain an auditable trail. You can export your data at any time.
See our privacy policy for how we handle your data.
7. Payment
FleetMark is priced per vehicle per month: Starter £3, Growth £2.25, Enterprise from £2 — all ex-VAT. Every plan includes walkarounds, handovers, defect tracking, PDF exports, and unlimited users.
Subscriptions are billed monthly in arrears via Stripe. You can cancel any time; the subscription ends at the next billing date. No refunds for partial months.
We will give at least 30 days' notice before introducing or changing pricing for existing customers.
8. Liability
The Service is provided "as is" and "as available", without warranties of any kind, express or implied. To the fullest extent permitted by law, FleetMark is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or business opportunities arising from your use of the Service.
Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Termination
Either party may terminate this agreement at any time. You can close your account through settings or by contacting us. We may suspend or terminate your account for a breach of these terms.
On termination you may request an export. We retain your data for a reasonable period to allow retrieval, after which it is deleted per our privacy policy.
10. Changes
We may update these terms. Material changes will be flagged at least 30 days before taking effect, by email or notice within the Service. Continued use after the change takes effect constitutes acceptance.
11. Governing law
These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.